Qafila is a pioneering digital freight forwarding and e-commerce fulfillment company based in Dubai, United Arab Emirates, founded in 2017 by Atif Rafiq and Jitin Manoharan. Recognizing the inefficiencies and fragmented nature of traditional logistics, Qafila set out to digitize and simplify freight forwarding by enabling customers to book, track, and manage shipments in real time through their user-friendly platform. Starting initially with sea shipments, the company offers instant quotations, online booking, real-time tracking, and 24/7 customer support, revolutionizing how shipments move across the UAE and beyond. Since its inception, Qafila has rapidly grown into a key logistics player in the UAE, earning recognition such as the Logistics Startup of the Year award in 2019 and support from prominent incubators like in5 Tech and Intelak. Their innovative approach leverages AI, blockchain, and cutting-edge digital tools to deliver end-to-end logistics solutions including customs clearance, temperature-controlled delivery, last mile fulfillment, and omnichannel supply chain management. This technology-driven model empowers businesses, particularly in e-commerce, by providing seamless and transparent logistics experiences that keep pace with modern consumer demands. Qafila continues to expand its services within the logistics and supply chain sector, focusing on comprehensive freight and e-commerce fulfillment solutions that cover everything from first mile to last mile operations. Their scalable and flexible warehousing, packaging, and delivery solutions offer brands a competitive edge in the fast-growing Middle Eastern market while enabling enhanced visibility and speed. Positioned as a digital logistics innovator, Qafila exemplifies the UAE’s leadership in transforming traditional supply chains through smart technology integration and superior customer service.