PalletPal is a Dubai-based digital freight forwarding platform founded in 2021, aiming to simplify and optimize freight shipping and supply chain management across the Middle East and North Africa (MENA) region. It provides end-to-end shipment management for sea, air, and road cargo, enabling businesses to request, compare, and select competitive freight quotes with transparent pricing and preferred credit terms. PalletPal connects users with over 50 freight partners globally, offering real-time shipment tracking, centralized shipment documentation, and supply chain insights to enhance operational efficiency and decision-making. The platform especially caters to SMEs and mid-market enterprises who traditionally face challenges in accessing competitive freight services.

PalletPal’s platform is designed to deliver a user-friendly and independent logistics experience, minimizing administrative overhead by reducing the need for multiple back-and-forth communications and rework among stakeholders. Its technology-driven approach includes digital freight procurement, customs clearance support, warehousing, e-commerce fulfillment, last-mile delivery, and integrated shipping documentation management. The company’s mission is to make procuring logistics services as easy and efficient as booking a flight, providing customers with complete visibility and control over their shipments while promoting transparency and speed in supply chain operations.

The company raised $200,000 in a pre-seed funding round from US-based Draper Associates to grow its brand, expand its team, and further develop its minimal viable product (MVP). PalletPal operates using modern technologies including Amazon AWS, Hubspot, Node.js, and Flutter, ensuring mobile-friendly and scalable solutions. Its founders are Adel Hamwi, Kareem Ghanam, Antonio Chidiac, and Ali Nawaz. Positioned in Dubai, PalletPal leverages the city’s strategic role as a logistics hub to facilitate international trade and enhance supply chain transparency and efficiency for regional businesses.